“I don’t know what’s going on here, I’m just trying to do my job.”Becky
After referencing the Milgram experiment (albeit without the more nuanced modern conclusion), we spend almost the entire film within the confines of a fast food restaurant on the day a caller claims to be police officer and convinces the staff to detain, strip-search and mistreat one of the employees. The facts are unbelievable yet this is both a true story and not an isolated incident. Writer/director Zobel shoots in a clinical style that minimises titillation, being more interested in the human interactions and how individuals could be led to act this way. It is Ann Dowd’s performance as the overstretched manager that sells this, as we can see her critical thinking and resolve gradually evaporate. Ultimately the film is an indictment of humans’ desire to cede responsibility to others.